AI Agents
Build and deploy AI agents that work alongside your team
Overview
Agents, also known as "app users", behave similar to other users in a workspace. They can be @-mentioned, delegated issues through assignment, create and reply to comments, collaborate on projects and documents, etc. App users are installed and managed by workspace admins.
Note: Agents are not traditional assignees. Assigning an issue to an agent triggers delegation—the agent acts on the issue, but the human teammate remains responsible for its completion.
Adding Agents
Workspace admins can install agents just like other integrations by following the setup instructions provided by the agent developer.
During installation, you’ll be prompted to choose which teams the agent has access to.
Once installed, any member of the selected teams can interact with the agent.
To discover available agents:
- Visit the Integrations Directory
- Go to Settings > Integrations > Agents within your Linear workspace
Agents can be uninstalled or managed by admins from Settings > Applications or suspended from Settings > Administration > Members.
Using Agents in Linear
Agents are designed to work seamlessly alongside human teammates:
- Delegate issues to them by assigning the issue to the agent. This triggers the agent to take action based on its programmed behavior.
- The human assignee remains responsible for the issue, even after delegation to an agent.
- @mention them in comments or descriptions to trigger their functions.
If you're not sure how to interact or what they're able to help with, you can try @mentioning the agent to ask for help.
Viewing Agent Activity
You can track what an agent has done in the same ways you track other teammates:
- Agent user pages show issue activity and contributions.
- In the My issues view, issues that you’ve delegated to agents will still appear—so you maintain visibility and control over the work in progress.
- Custom views filtered by Delegate to monitor agent involvement on specific types of issues or workflows.
- Use Insights sliced or segmented by Delegate to measure how much work is being directed to and handled by agents.
Building Your Own Agent
Developers can build custom agents using Linear’s developer platform. Documentation on agent APIs, authentication, and behavior can be found in our Developer Docs.
FAQs
Agents are not counted as billable seats in Linear. The services that provide the agent may have their own pricing structure, and you should refer to their documentation before installing.
Linear does not train on customer's data. We use models from common model providers, a complete list is available in our DPA.
Agents themselves would be 3rd party integrations approved by your workspace, in which case we can't speak to how the agent provider operates and you'd have to refer to the agent service provider.