Switch instruction manual

Switch to Linear

A step-by-step guide to evaluating, piloting, and migrating your team to Linear – from initial pitch to full deployment.

Start syncing with Jira and GitHub Issues today, then migrate when you're ready. Join teams like OpenAI and Brex who have already made the switch.

Linear is purpose-built for planning and building products.

Linear helps 15,000+ software teams streamline their product development process, from bug and issue tracking all the way to managing project documents, complex initiatives, and long-term roadmaps.

Traditional task and project management tools suffer from four core problems:

  • They are not built for product developmentRequire hacking together your own DIY workflows
  • They lack user engagementUsers resist adding and updating tasks
  • They don’t scaleBreak down under compounding complexity
  • They don’t integrate AI deeply into the workflowA simple chat interface doesn't deliver real value

As a result, teams slow down and lose their product velocity. To regain momentum and build with speed and focus again, companies are switching to Linear.

1.

1. Linear is specifically built for product teams

Most task and project trackers are created as general-purpose tools (“All-in-one tool for everything”). They offer endless customization options, but are unable to deliver any specific high-velocity workflows that modern product development demands.

Linear is different. It is specifically designed and optimized for product and engineering workflows from the ground up.

From planning and building to launching and maintaining, Linear streamlines the entire development cycle. No matter if it’s a simple bug report or a company-wide initiative, every aspect is purpose-built and fluidly integrated, so that teams can move with urgency and focus.

Our switch to Linear was really fueled by one thing: velocity.ScaleSwitched to Linear in May 2024
2.

2. Linear is optimized for engagement

The key function of any task or project management tool is communication and coordination between people. It doesn’t matter how many features a tool has – if people don’t use it, it fails to be an effective source of truth.

While it’s often overlooked in other tools, we have found that end-user experience really matters. Making Linear fast, simple, and enjoyable to use, pulls people in and encourages them to use the tool more frequently. This higher level of engagement translates to better communication and collaboration, which in turn leads to higher quality output from the organization.

Teams that migrate to Linear from tools such as Jira, Shortcut, GitHub Issues, or Asana report significantly higher user engagement.

After switching to Linear:

  • 4.5x Increase in active users
  • 2x Increase in reported issues
  • 2x Faster issue closing times
  • Average increase based on data from companies with 50+ employees who switch from another issue tracker to Linear
3.

3. Linear scales with your company

As companies grow, complexity naturally increases. Most tools either can’t handle that complexity or accumulate excess processes through custom hacks and other DIY workarounds that don’t scale and ultimately lead to organizational stagnation.

Linear’s fit-to-purpose design scales from early-stage teams to large enterprises without sacrificing speed and simplicity. For larger teams, switching to Linear feels like a reset: It eliminates unnecessary processes and systematically keeps them streamlined.

Our speed is intense and Linear helps us be action biased. We’ve been using it since day one and it’s at the core of our engineering workflow. We can move quickly while remaining organized because everything we want to build gets documented in Linear.RampBuilding with Linear since 2019
4.

4. Linear integrates AI directly into product development workflows

AI should naturally amplify your existing behaviours, not force you to adopt new ones. A chat interface pulls you out of your workflow, when really, AI should operate within it.

With Linear, you can build and deploy AI agents that work alongside you as teammates. Work on complex tasks together or delegate entire workflows end-to-end like bug handling.

And you can configure the Linear system to automatically take actions like routing issues in triage to the right team and assignee based on pre-set rules or historical behaviours.

Deeply integrated collaboration with AI reduces the impact of routine tasks and helps your team move faster.

We’ve dramatically reduced triage time for bugs using Linear’s AI, which automatically adds labels, catches duplicates, and suggests assignees. The system learns from our feedback and gets better over time. It’s now invaluable for scaling our bug triage process.ClayBuilding with Linear since 2019

Linear is the tool of choice for more than 15,000 organizations, from ambitious startups to major enterprises, including Fortune 20 companies. They choose Linear to accelerate their product momentum and build with speed and focus.

It’s never too early or too late to make the switch. Ramp, for example, has been building with Linear for over five years, scaling to 1,000+ employees since. Scale, on the other hand, recently migrated its team to Linear and is already seeing a step-change in product velocity.

Here are a few of the other companies that recently made the switch:

After their transition, teams see significantly more engagement, faster turnaround times, and an increase in the overall quality of their execution:

Scale resolves bugs 2x faster since switching to Linear
OpenAI switched to Linear to move faster
Brex built a single company-wide roadmap with Linear

FAQs

Linear offers three pricing tiers (Basic, Business, Enterprise) tailored to the needs of your team. For detailed information about each plan, visit our Pricing page or get in touch with our Sales team.
Yes, we offer white glove onboarding and migration assistance for enterprise customers as well as ongoing priority support and account management. Get in touch with our Sales team to learn more.
If you’re stuck in an annual contract, please reach out to our team with a copy of your current contract.
Linear is built with enterprise-grade security practices to keep your work safe and secure at every layer. This includes state-of-the-art encryption, safe and reliable infrastructure partners, and independently verified security controls. Linear is SOC2 and HIPAA compliant and committed to compliance with Europe’s General Data Protection Regulation (GDPR). You can learn more about Linear’s security features here.
Linear is natively integrated with all major tools that teams use in their day-to-day workflows, ranging from engineering (GitHub, GitLab,Sentry) and design tools (Figma) to customer support systems (Intercom, Front, Zendesk) and communication platforms (Slack, Discord).

Additionally, there are hundreds of third-party integrations. You can also build your own apps and integrations with the Linear API.