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Canny

Sync Canny posts to Linear issues to keep customers in the loop

A Linear issue showing a link to a Canny post and text that says, "Link Canny posts with Linear issues."
A Linear issue showing a link to a Canny post and text that says, "Link Canny posts with Linear issues."
A modal for creating a Linear issue from Canny alongside text that says, "Push ideas to Linear."
A screenshot of a workflow in Canny that matches Linear issue workflows to Canny updates, next to text that says, "Keep statuses in sync."

Overview

Understand customer needs to determine priority before executing in Linear. Never forget to update customers and other stakeholders because statuses are synced.

How it works

Canny keeps track of customer feedback so your team can understand needs and impact. From there, the Canny roadmap is used to prioritize new features based on impact and effort. When your team is ready to execute, push projects/features into Linear.

In Linear, you'll see a link that goes back to the Canny post. This is a great way to refer back to customer needs as you build out a feature. Your team can also easily go back to Canny to request additional information about how they'd want a feature to work.

You can also set up rules so that when statuses are updated in Linear, they are reflected in Canny. This is a great way to keep your stakeholders in the loop. They will appreciate being kept up to date and your team will appreciate the simple workflow.

Configure

Admins in Canny that have an Owner or Manager role can configure the Linear integration in Canny. Simply head to your integrations page, find Linear, and go through the installation steps. Once the integration is installed, you’ll be able to set up rules to trigger status syncing.

Build your own integration

Create your own integration with Linear’s API and submit it to the directory.

Start building