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Rootly

Manage incidents from Slack and auto-create tickets in Linear

A screenshot of Slack with a linked Linear issue inside of an incident channel.
Automatically create Linear issues for incidents and associated action items
A screenshot of Slack with a linked Linear issue inside of an incident channel.
Automatically create Linear issues for incidents and associated action items
The "Create a Linear issue" dialog from Rootly with fields for issue details.
Linear tickets from Rootly are bi-directionally linked and updated automatically

Overview

Rootly helps fast-growing startups manage incidents from Slack. The app automates tedious manual work during incidents including creating Linear tickets to track action items and keep them up to date.

How it works

With Rootly and Linear installed, customers can automatically:

  • Create a Linear issue when a new incident is created with relevant metadata
  • Create a Linear sub-issue when a new action item is created
  • Update an issue ticket to Done when an incident is resolved

Linear tickets that are created by Rootly will bi-directionally sync. Updates to your incident (e.g. severity, summary, service impact, etc.) automatically populate. Watch our quick demo video to learn more.

Configure

Enable the integration in two steps:

  1. Go to Rootly and then Integrations > Linear > Setup > Authenticate
  2. Then navigate to Workflows > Create Linear ticket (pre-populated) and finish configuration

Build your own integration

Create your own integration with Linear’s API and submit it to the directory.

Start building