Raycast

When we were onboarding new team members, one of the most important things was that we didn't need to explain how to use Linear. We added them to the tool and they figured out what they needed to do there in order to work efficiently.

Unlike so many other applications, Linear doesn't get in the way of your work or disrupts your flow in order to write something down. It’s so easy to use Linear that as an individual, you catch yourself creating more issues that are just for you which you normally wouldn't. You're assigning them to yourself because it's easier to keep track of work that way and because you trust the tool to help you get that work done.

Putting the individual experience first may seem counterintuitive for a team collaboration tool. But at the end of the day, it's the individual contributor who produces the product and its components. We have all worked on teams that have scaled up and seen how suddenly you're doing a lot of "busy work" yet you stop shipping and you're not progressing anymore as an organization. The Linear team clearly builds the app with the individual maker in mind, from the small details to keyboard shortcuts to automations. I think it's a great example of how you can build a product that serves the individual while powering the team by finding the right bridges between these two worlds.