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Changelog
September 18, 2025

New to Product Intelligence: Auto-apply triage suggestions

New to Product Intelligence: Auto-apply triage suggestions⁠

Let Product Intelligence take the first pass at triage and automatically apply suggestions to issues.

Seek to:00:00 / 

Set up rules to automatically accept suggestions for individual issue properties, or only for specific values. For example, you can configure triage suggestions to always apply the suggested team and assignee but only automatically apply specific labels like bug.

Properties that have been automatically applied are clearly marked in the suggestions header. Hover over them to review the reasoning or to make changes.

Linear product intelligence interface showing that the bug label was auto-applied and showing reasoning (it was suggested because it matched similar issues that are labeled as bugs). The team was also auto-applied (Rider app team) but the iOS label was only suggested, since the settings are limited to only auto-applying the bug label.

By letting Product Intelligence take the first pass, you can dramatically reduce the time it takes to triage issues. Your team can focus its attention fully on solving problems, rather than being continuously interrupted.

You can configure Triage suggestions at the workspace or team level. It is part of Product Intelligence, which is available in Technology Preview to anyone on the Business and Enterprise plans.

To get started, ask your workspace admin to enable Product Intelligence or learn more in the docs.

OAuth improvements⁠

We're moving OAuth apps to use short-lived access tokens for user-initiated OAuth. These new tokens will be valid for 24 hours and paired with refresh tokens.

Starting October 1st, 2025, all newly created OAuth apps will issue refresh tokens by default. Existing apps will have until April 1st, 2026 to migrate to the new refresh token system.

We also added support for the client_credentials grant type for apps that use OAuth tokens for direct server-to-server communication and cannot support a user-initiated OAuth flow involving refresh tokens.

View the updated OAuth developer documentation to learn more.

  • Agents
    We now create an agent session if an agent is mentioned in an issue description, not just a comment
  • Agents
    Fixed agent panel so it closes on Esc when the input is empty
  • Agents
    The elicitation status badge in a comment is now removed when there is new activity
  • Customers
    Fixed domains not displaying correctly on the customer page
  • Customers
    Fixed an issue where we showed stale customer names after merges by ensuring the latest Intercom customer name is shown
  • Customers
    Fixed Intercom updates incorrectly changing merged customers’ names or attributes by always preferring the target customer’s source
  • Desktop
    The app no longer crashes when quickly selecting values in filter drop-downs
  • Desktop App
    Fixed an issue where opening a deep link in the desktop app would fail to load content when triage or review pages were opened previously
  • Document
    The page layout no longer shifts when comments are first loaded
  • Editor
    Fixed a bug where pasting a link over editor content that contained an emoji would remove the emoji
  • Editor
    Fixed a flicker when video uploads finished; the thumbnail now stays visible as the player loads
  • Editor
    Arrow up at the start of a code block or other text block inside a table cell will now add a paragraph above, if there isn't one already
  • Filters
    Fixed "in one day" relative filters saving as a solidified date
  • Inbox
    Unselecting all options in a filter now correctly displays all notifications instead of none
  • Milestones
    Fixed a bug preventing you from editing the milestone name when in the timeline view
  • Notifications
    We now delete unread "Slack thread synced" notifications when the associated Slack thread is disconnected from a Linear comment. This prevents stale notifications from persisting after the sync is removed.
  • Projects
    Fixed multiple labels from the same group being applied when changing project templates, which previously blocked project creation
  • Projects
    Fixed a bug where a label group was incorrectly applied when creating a project from a view
  • Projects
    We now maintain team and remove template labels when removing project template during project creation
  • Sentry
    The Sentry integration now delegates to agents when choosing an agent as an assignee
  • Timeline
    Fixed the Ctrl drag shortcut not working on Linux
  • Triage
    Fixed a bug where "related issues" filters would not work correctly on initial load or in the triage view
  • Updates
    Fixed update comment not being cleared from input when posted if someone else commented in the meantime
  • Updates
    Fixed a flicker when new comments appeared in update comments
  • Editor
    We now automatically trim leading and trailing whitespace from pasted inputs in migration form fields
  • Filters
    AI Filtering for issues and projects now supports all customer filters (e.g., “Prospects with revenue over 100k”)
  • Git integrations
    Azure Dev and Bitbucket pull request links are now parsed and a PR number is shown in issue list and board views
  • Icons
    We now allow selecting custom icon color through the color picker
  • iOS
    Added a "Recently Used" section to the iOS emoji picker, providing quick access to a user's most frequently used emojis
  • Jira Imports
    Jira Components are now imported as labels
  • Preferences
    New users will now see full user names by default across all platforms (web, desktop, mobile). Existing user preferences for this setting remain unchanged.
  • Profile
    Improved layout of the profile settings page to better support long email addresses
  • Projects
    Added a display option to show empty groups and sub-groups when grouping projects by label or label group
  • Projects
    Added a warning before submitting a project when there is an unsaved milestone

  • You can now create projects with NP
  • Copy git branch name with Cmd/Ctrl Shift . now handles multiple attached pull requests properly
  • It's now possible to search text in inbox or triage using Cmd/Ctrl F
  • Improved support for passing an API key or OAuth token received from an existing Linear integration
  • Added support for querying and setting project state and members
  • Removed an agent-delegation backwards-compatibility shim for API and webhooks, where the Issue.delegate field was mirrored as the assignee even if a separate assignee was set
  • Added a new semanticSearch query that can search multiple item types at once
  • Allowed issue:create tokens to access issueSubscribe and issueUnsubscribe
  • Improved the process of creating a developer token for an app user with the option to choose which scopes to grant