Product Intelligence
Leverage your existing issues to automatically find duplicates, relationships and issue properties.
Product Intelligence is available on Business and Enterprise plans.
Triage suggestions
When Product Intelligence is enabled, issues in your workspace are analyzed by agentic models, so that every future issue that enters triage can be assessed against the rest of your data. This allows product intelligence to proactively surface issue properties and relationships.
Duplicate and relationship detection
When there is a strong semantic similarity between an issue in Triage and another issue, a suggestion appears to create the relation. Hover over the suggestion to see why it's appearing, and optionally accept it, dismiss it, or follow the reference to the secondary issue to analyze further.
Issue property suggestions
As organizations scale, questions like "who should work on this" or "what labels are usually applied in these scenarios" are frequently harder to answer than they should be. Product Intelligence uses historical trends evaluated against the current issue's content to make these suggestions for you. These suggestions appear alongside suggested duplicates in triage, but also in areas like property menus.
Configure
Admins can enable Product Intelligence at the workspace level by going to Settings > Product Intelligence and toggling the feature on, which will enable the feature for every team.
If there are certain teams where the functionality won't be useful, turn it off in that team's settings for Product Intelligence. In team contexts where the scope of suggestions should be limited to that team and its subteams (don't suggest related issues in other teams, for example), set that behavior in the "Include suggestions from" menu.
Refine suggestion behavior
In Product Intelligence settings at the team, sub-team or workspace level, you can provide additional guidance for how Product Intelligence should behave. This is generally best used reactively (for example, if you're seeing persistent suggestion themes that are incorrect) rather than as part of initial configuration for Product Intelligence.
Technology preview
We plan for Product Intelligence to contain a growing suite of features that use your issue data to make work easier. Please let us know your feedback on what we have now, or what you'd like to see in the future at support@linear.app.
LLM privacy FAQ
Linear does not utilize your data to train its own AI models unless explicitly authorized by you. Any data processed to enable Linear’s AI features is shared with our trusted partners (AI subprocessors) exclusively to deliver those AI functionalities to you without permission to train on provided data.
To provide features powered by AI and large language models (LLMs), Linear utilizes voluntary data provided by the user in terms of labeling feature outputs (thumbs up/down) or in other opt-in ways. If you have any questions or concerns, please let us know at security@linear.app.