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Changelog
August 14, 2025

Product Intelligence (Technology Preview)

Product Intelligence (Technology Preview)⁠

Product Intelligence streamlines your product operations with AI assistance for routine, manual tasks. Today we are previewing the first of its capabilities: automating the overhead of triage intake.

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When activated, Product Intelligence examines all issues sent to Triage and does the tedious parts of the intake process for you. It will research past and existing issues for context, making informed suggestions on which team, projects, and assignee to route the new issue to. It also identifies related issues and likely duplicates.

Product Intelligence modal showing suggestions - Nan as the assignee, Mobile App Refactor as the project, and the label bug. There is also a duplicate issue and a related issue listed.

You can accept or dismiss the suggestions, or hover over them to see the reasoning behind the match.

The mouse is hovered over the suggested assignee, Nan, to show a popover that explains why Nan is the suggested assignee. It explains that he was the assignee on previous issues related to performance problems in the mobile app launch flow. It also shows two alternative assignees, Yann and Ema, and a button that you can press to apply the suggestion.

If you want to give Product Intelligence more context to steer its behavior, you can add additional guidance at the workspace, team, or sub-team levels.

The settings page for Triage suggestions showing extra guidance that was added on how to triage issues sent to the data team. The instructions say: Do not provide any suggestions for related or duplicate issues for issues with "data pull" in the title

Product Intelligence transforms intake from an inconsistent, research-heavy process into an automated approval flow. Because suggestions are based on your issue data, they will improve over time as you accept and dismiss them. The more you enrich your data, the more precise future suggestions become.

Product Intelligence is available in Technology Preview to anyone on the Business and Enterprise plans. To get started, ask your workspace admin to enable it in Product Intelligence settings and learn more in the docs.

Mobile: New search experience⁠

Mobile search now uses our hybrid semantic search engine to find comprehensive results beyond just keyword matching. When you open search, you'll see recently viewed issues, projects, and documents, along with navigation shortcuts. Start typing to filter the recently viewed list or press Enter to search across all of your issues, projects, and documents.

Mobile app showing the new search experience with recently viewed items appearing when you open search

Customize Asks email auto-replies⁠

Linear Asks helps internal teams manage workplace requests from Slack and email. For Asks over email, choose when an automated reply is sent, and customize the exact message. Go to Asks settings and select an intake email to configure your custom replies.

Attio integration⁠

Share user feedback and sync customer details from Attio and into Linear with their integration. Create customer requests from any company, person, deal, or call from within Attio and add them to Linear projects and issues.

  • Linear for Agents
    Agent session threads now support resolution and subscriptions, much like regular comment threads
  • Android
    Properties in project and initiative overviews are now editable
  • API Keys
    You can now see when an API key was last used in your workspace's API settings
  • Customer Requests
    Requests can now be copied as Markdown from customer pages
  • Customers
    Added the ability to open customers directly in their source integrations
  • Editor
    Code blocks, blockquotes, images, and other blocks can now be added directly to list items without requiring a line of text before them
  • Editor
    When linking to a heading inside a collapsible section, the section will now automatically open
  • Editor
    Pressing Enter at the end of a list item will create a child list item if a nested list already exists
  • Editor
    Using Markdown such as *, [], and 1. inside a list item will create a nested list
  • Editor
    When in a code block inside a list, Alt Tab will indent the list item and Shift Alt Tab will unindent
  • Editor
    Pressing Shift Enter at the beginning of a code block or block quote will create a new line above the block
  • Editor
    Pressing Cmd/Ctrl A inside a code block will select the code first
  • Editor
    Improved keyboard navigation between code blocks, block quotes, and other block-level content
  • Email
    Emphasized the workspace name in deletion scheduling emails to reduce confusion
  • Integrations
    Improved the ability to refresh the workspace name from Slack if the name of your Slack workspace has changed since you connected a Slack or Asks integration in Linear
  • Issue Creation
    Improved styling of the file upload button in the issue creation modal
  • Issues
    Going forward, an issue's assignee will always be subscribed to the issue
  • Mobile
    Added support for issue delegation to agents
  • Notifications
    Issue subscribers are now notified when a synced Slack comment thread is connected to an issue
  • Notifications
    Issue subscribers are no longer automatically subscribed to new comment threads used for agent interaction to reduce spam
  • Ordering
    Issues and projects now position intelligently when changing priority, either at the top or bottom of the new priority group based on the direction of the change
  • Projects
    Project members are now automatically subscribed to notifications for changes in the project description or milestone descriptions
  • SCIM
    SCIM users are now only billed after they first log in, not as soon as they are provisioned
  • Android
    Updated the issue history text when delegation and assignment occur together to match how it appears on the web and desktop
  • Comments
    For issues created via comments, the comment will now always reflect the latest issue properties (status, name, etc.)
  • Customers
    Fixed an issue where the custom logo for a customer would be overridden when new domains were added to the customer
  • Editor
    We now keep focus on the editor when playing videos
  • Editor
    We now prevent applying strikethrough styling on inline code
  • Editor
    Styling applied across new lines created with Shift Enter is now correctly converted to Markdown
  • Editor
    Keyboard navigation around @mentions in Firefox now works correctly, including deleting whole lines with Cmd/Ctrl Backspace
  • Editor
    Fixed collapsible section expanding when deleting a list below it
  • Editor
    Fixed linking to a comment inside a nested collapsible section to now expand all sections correctly
  • Editor
    We now show the appropriate active/inactive colors for the collapsible header button icon
  • Editor
    Fixed adding code blocks and block quotes to checklists using Markdown
  • Editor
    Fixed deleting empty code blocks on backspace
  • Editor
    Adding --- to a table will no longer split the table into two
  • Editor
    Removed formatting after pasting links from external sources
  • Editor
    Collapsible sections with numbered lists in headings (like "1. Foo") will now display the heading text correctly instead of appearing empty
  • Filters
    Hovering over a project with a long name that's been truncated will no longer show a redundant tooltip
  • Importers
    Fixed an issue where a Linear to Linear migration would fail to map customers from one workspace to another
  • Inbox
    Fixed a bug where inline code blocks would not be displayed correctly in notifications
  • Inbox
    Fixed an issue where if you had a notification on an issue in Triage, the H shortcut would snooze the Triage issue and not the notification, snoozing it for everyone
  • IOS
    We now display assignee using resolved name rather than full name where appropriate
  • Issue Creation
    Fixed a bug where the "invite and assign" action didn't work during issue creation
  • Issues
    Fixed the attachments section not refreshing automatically after adding/removing links on the issue page
  • Notifications
    Redundant "Issue added to view" notifications are skipped if you already received a triage notification for the same issue
  • Project creation
    Fixed an issue where, when "No template" is selected, the project's team is no longer cleared and defaults back to the original team context if no teams remain after clearing the template
  • Projects
    Fixed project links not being displayed for archived projects
  • Projects
    Fixed invalid links when using Linear URLs for project resources
  • Settings
    We now clearly indicate that only admins can change a team's parent team
  • Slack
    Fixed Slack previews to properly show the name of mentioned Cycles that use number-based names
  • Triage
    Fixed a bug where sometimes accepting an issue into a sub-team would lead to an "Issue not found" screen
  • Webhooks
    Fixed a bug where some webhooks incorrectly wouldn't be delivered for some events
  • Zendesk
    We now properly support dark mode
  • Update view ordering and grouping via the command menu (Cmd/Ctrl K) on any view
  • The next/previous item arrow buttons now have the same order as the J/K keyboard shortcuts they correspond to
  • issueDelete now correctly returns the deleted issue
  • Webhooks
    AppUserNotification-type webhooks now return the OAuthClient clientId in the oauthClientId field rather than UUID
  • OAuth
    Added the ability to use the initiative:read and initiative:write scopes when initiating OAuth with actor=app to give the app user access to your workspace-level initiative entities
  • OAuth
    You can now use the customer:read or customer:write scopes when initiating OAuth with actor=app to give the app user access to your workspace-level customer entities (Customer, CustomerStatus, and CustomerTier)
  • Issue properties such as labels, project, status, etc. can now be modified and queried by name rather than UUID
  • Added an optional query parameter to the list_users MCP tool that allows filtering users by name or email
  • Added pagination to the list_issue_labels tool
  • The MCP server now exposes tool annotations