Make product
operations self-driving
Linear Agent
Issue intake, fully automated
Turn Slack conversations, customer support interactions, and sales calls into actionable issues that get routed to the right team.
Create issues at the speed of conversation
Mention @Linear in discussions on Slack, and the Linear agent will create issues informed by your conversation's context.
From intent to PR with a single command
Turn Slack threads into issues and assign them directly to a coding agent. No handoffs required.
Turn support tickets into issues with a single click
Auto-create well-scoped issues from Intercom and Zendesk conversations – even across long, multi-topic threads.
Auto-create issues from customer calls
Automatically capture product feedback from Gong transcripts and route them into Linear. No prompts or clicks required.
Create requests and bug reports from anywhere
Integrate Linear with the rest of your tools to create issues directly from your CRM, monitoring system, email, and more.
Triage
Manage incoming work with Triage
Review, prioritize, and assign incoming bug reports, feature requests, and other unplanned work in a shared, AI-powered team inbox.
Automate the overhead
Triage Intelligence proactively suggests and applies the right assignees, teams, projects, and labels based on your team's historical patterns.
Find duplicates before they slow you down
Triage Intelligence identifies similar issues and links related work, so you don't end up with three versions of the same thing.
Put incoming issues on autopilot
Automatically process incoming issues with predefined rules to prioritize key customers or escalate critical bugs.
Auto-assign issues
Use a triage responsibility schedule to automatically assign or notify specific team members.
SLAs
Apply automatic deadlines to
time-sensitive issues to communicate urgency.
Customer Requests
Build what customers actually want
Align product work with user needs. Refine your product intuition with detailed customer feedback and realtime customer data.
Understand customer needs in full contextual detail
Capture feedback across any customer interaction – from sales calls to support chats – and turn it into a customer request linked to a Linear project or issue.
Linear Asks
Manage internal workplace requests
Linear Asks is the easiest way to manage internal requests from Slack and email. Streamline bug reports, feature ideas, IT tickets, and more.
Create powerful helpdesk workflows
Standardize workplace requests with forms and templates, and automatically route them to the right team in Linear.