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Linear Learn
Learn all about Linear’s features and how to use them.
Getting Started
Intro to Linear
Before you start using Linear, it’s helpful to know that Linear is purpose-built for product teams. That means that we build it with the needs and best practices of product teams in mind.
Daily workflows
To stay focused every day, we recommend the following routines.
Project planning
Your project overview is the source of truth for your project. It contains everything from your project spec to customer requests, external resources, and ongoing updates.
Managing unplanned work
Triage is your home for managing unplanned work. It works as a central inbox for incoming, unplanned work.
Building with your users
Capturing feedback
Insights and analytics
Cycles
Loops use cases
Database query
Linear runs millions of PostgreSQL queries every day, and even a single inefficient one can degrade performance, or worse, cause an outage. Until recently, this meant that infrastructure engineer Sean Callahan began each day combing through hundreds of healthy queries in Datadog to find the two or three that weren't.
Docs maintenance
Many of the changes we ship to Linear don’t come with the fanfare of a full-blown launch. A bug fix here, a quality-of-life update there, our engineers are predisposed to making small tweaks that might affect how the product works.
Customer questions
A couple of years ago, Linear’s sales team created a Slack channel called #dumb-questions where sales reps could ask the type of question about the product that a teammate might answer quickly. Over time, though, the name of the channel became less and less accurate. As we began working with larger enterprises running sophisticated setups in Linear, the questions from the field often needed more than a quick reply.