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Team owner

Team owners give you explicit, delegated control over how individual teams are run, without routing every change through workspace owners or admins.

Configure team owners

Workspace owners or admins on Business or Enterprise plans can:

  1. Go to Team settings > Security and adjust settings to be restrictive to team owners only
  2. Navigate to Team settings > Members to promote members to team owner

There is no limit to the number of team owners a team can have, and teams are not required to have a team owner.

Who are team owners?

  • Workspace owners are automatically team owners for all teams
  • Admins are team owners for public teams they can access
  • Team owners have access even if they're not team members (except for private teams)
  • Guests cannot be team owners

Team owner only operations

Certain critical actions are restricted to team owners only:

  • Deleting a team
  • Making a team private
  • Setting a parent team

Configurable Permissions

From Team settings > Security, team owners can choose whether to allow all members or only team owners to manage the following:

  • Issue Label Management - Control who can create and edit issue labels for the team.
  • Template Management - Control who can create and edit templates.
  • Team Settings Management - Control who can manage workflow statuses, cycles, triage rules, agent guidance, and other team settings.
  • Member Management - Control who can add new users to the team. Note: Only team owners can add guest users, regardless of this setting.