Team owners

Team owners give you explicit, delegated control over how individual teams are run, without routing every change through workspace owners or admins.

Configure team owners⁠

Workspace owners or admins on Business or Enterprise plans can:

1. Go to Team settings > Access and permissions and adjust settings to be restrictive to team owners only
2. Navigate to Team settings > Members to promote members to team owners

There is no limit to the number of team owners a team can have, and teams are not required to have a team owner.

Who are team owners?⁠

• Workspace admins and owners are automatically team owners for all teams they can access. For any newly created team, the creator becomes a team owner by default
• Any team member can be promoted to team owner by an existing team owner or a workspace admin/owner
• Team owners in the parent team are team owners in the sub-teams
• Guests cannot be team owners

Team owner only operations⁠

Certain critical actions are restricted to team owners only:

• Deleting a team
• Making a team private
• Changing a team's parent

Configurable permissions⁠

From Team settings > Access and permissions, team owners can choose whether to allow all members or only team owners to manage the following:

• Issue Label Management - Control who can create and edit team issue labels.
• Template Management - Control who can create and edit team templates.
• Team Settings Management - Control who can manage workflow statuses, cycles, triage rules, agent guidance, and other team settings.
• Member Management - Control who can add new users to the team. Note: Only team owners can add guest users, regardless of this setting.

Team access⁠

From Team settings > Access and permissions, team owners can also choose to restrict how members can join your team. By default, any member of your workspace can join a non-private team. Team owners now have the option to restrict access to only members they add or invite.